FAQs

Let’s answer your questions.

Floor Coverings International provides a generous warranty period of up to two (2) years for installation and workmanship, surpassing the offerings of many competitors who usually offer only one year or even less. Additionally, the majority of our flooring products include a factory-direct limited warranty that safeguards against manufacturer defects. These warranties typically extend for up to 10 years, ensuring long-lasting protection and customer satisfaction.

Absolutely! Floor Coverings International® provides a range of financing choices tailored to suit any budget and credit condition. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.

While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates:

  1. The 10% Rule: If the lowest quote you receive is more than 10% cheaper than the highest quote, it is probable that corners are being cut. Generally, the discrepancy between each quote should not exceed 10%.
  2. Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that in the event of a warranty claim, no conflicts arise.
  3. Online Reviews: It is essential for companies to address customer feedback online. If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars can raise concerns.

In our flooring project estimates, we encompass both the expenses for materials and installation. By doing so, we guarantee that your quote encompasses a manufacturer-approved installation process, which safeguards your warranty.

The entire procedure typically lasts around 90 minutes and equips you with all the necessary information to select the ideal partner for your flooring installation project. This comprehensive process covers aspects such as product selection and provides an estimate of the timeline for your project.

Our exclusive consultations simplify the flooring selection and installation process through four straightforward steps. Here’s what you can anticipate when you arrange a complimentary in-home meeting with one of our Design Associates:

  1. Personal Consultation: Each appointment is assigned to a dedicated flooring professional who will be with you from start to finish, ensuring personalized attention throughout.

  2. In-Home Shopping: Our Mobile Flooring Showroom® will arrive at your doorstep, showcasing over 3,000 product options. This allows you to visualize how each flooring option will complement your space’s lighting, decor, and style.

  3. Budget-Conscious Proposals: Once your Design Associate understands your objectives and budget, they will provide you with multiple proposal options that strike the perfect balance between price, product quality, and installation.

  4. Fast Quotes: During your consultation, our Design Associate will promptly deliver complete proposal options for your flooring project on the same day.* Please note that larger projects may require up to 48 hours to deliver a complete proposal, and commercial project estimates will vary.

*Please note that larger projects may take up to 48 hours to receive a comprehensive proposal. Commercial project estimates may vary.

Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only.

Most customers browse our products at an on-site consultation.We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.

Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed.

It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.

Virtually every type of flooring material offers a high-quality version that can endure for a lifetime. Whether you’re considering tile, hardwood, or vinyl flooring, our Design Associates are available to assist you in discovering a product that aligns with your design objectives and durability needs.

Nevertheless, when it comes to commercial spaces, certain durable floors may prove more advantageous than others. For instance, durable carpet squares or luxury vinyl tiles may be considered “softer” compared to stone flooring, but they offer the advantage of being easier to replace, repair, or upgrade as needed.

The market offers a wide array of flooring brands to choose from, and determining the best one ultimately depends on selecting the features that align with your specific requirements.

At Floor Coverings International®, we establish partnerships with renowned brands such as Shaw, Armstrong, and STAINMASTER® to ensure we provide you with the finest quality flooring materials for your installation project.

However, that’s not all…

If you already have a preferred brand in mind, we can accommodate your request by placing a special order for your installation project. We have the capability to order nearly any flooring material directly from the manufacturer.

Our distinctive design consultations simplify the flooring installation process through four straightforward steps. When you schedule a free meeting with one of our design associates, here’s what you can anticipate:

  1. Carpet Installation: Our range includes Anso High Performance Carpet with R2X Stain Resistance Technology, which effectively prevents stains and offers easy cleaning.

  2. Bamboo Flooring: Experience the durability of bamboo, a type of hardwood that is highly resistant to scratches.

  3. Laminate Flooring: Choose laminate flooring, which is scratch-resistant and provides a cost-effective option for repairs or replacements.

  4. Tile Flooring: Opt for tile floors, renowned for their ability to withstand deep scratches from claws, while also being easy to clean.

  5. Vinyl Flooring: Consider vinyl floors, which offer easy cleaning, strong stain resistance, and simple maintenance.

For an expanded selection of options, make sure to inquire with your design associate about obtaining pet-friendly floors for your home or office.

The entire process takes about 90 minutes and provides all the information you need to choose the best partner for your flooring installation project — from product selection to a timeline estimate.

  1. Avoid wood-look furniture if possible
  2. If you do use wood-look furniture, make sure it matches your hardwood perfectly
  3. Use lighter colored furniture with dark hardwood floors and vice versa
  4. With lighter hardwood finishes, use furniture with interesting textures

Before scheduling a free consultation with our Design Associates, here are four design tips to kick-start your flooring selection process:

  1. Choose Complementary Colors: Select colors that harmonize with the overall color scheme of the space, creating a cohesive and visually pleasing environment.

  2. Use Contrasting Textures: Incorporate textures that contrast with other elements in the room to add depth and visual interest.

  3. Consider Functionality: Keep in mind the purpose of the room. For example, avoid using carpeting in kitchens where it may not be the most practical choice.

  4. Embrace Your Unique Style: Express your individuality and personal taste through your flooring selection. Don’t shy away from exploring different styles that resonate with you.

When you’re ready to delve deeper into these design considerations, our Design Associates will be there to expertly guide you towards finding a flooring product that perfectly matches your style and preferences.

There are many waterproof flooring options available from Floor Coverings International®.

Some flooring materials are naturally water resistant, such as luxury vinyl tile, vinyl flooring, ceramic tile, porcelain tile flooring and rubber flooring.

But that’s not all…

Additional water-resistant/repellant coatings may also be available for materials such as carpet and hardwood.